AN INVESTMENT IN YOUR NEXT CHAPTER
AI helps answer customers on WhatsApp. Your CRM keeps the context. Your team can continue conversations, give guidance, or take over in one place.
01 / CHOOSE YOUR NEXT STEP
Every plan includes WhatsApp AI, a CRM, and one Starmy contact. Choose by the number of WhatsApp accounts, team members, and workflows you need.
FOR YOUR FIRST WORKFLOW
Organize WhatsApp service.
For one simple workflow, such as product questions and capturing customer needs.
IDR3.9million
per month
Getting startedIDR 5 million one time
WhatsApp AI + team CRM + 1 Starmy contact
RECOMMENDED FOR SALES & SUPPORT
Connect sales and support.
For customer qualification, team handoffs, and follow-up in one connected process.
IDR5.9million
per month
Getting startedIDR 10 million one time
WhatsApp AI + team CRM + 1 Starmy contact
OUR MOST COMPLETE STANDARD PLAN
Bring teams together.
For related workflows with shared responsibilities and more frequent reviews.
IDR9.9million
per month
Getting startedIDR 20 million one time
WhatsApp AI + team CRM + 1 Starmy contact
Start with the scope your business needs today. Explore everything included
BUILT AROUND YOUR NEEDS
For ways of working, team sizes, or business needs beyond the standard plans. We agree on the outcomes that matter and plan your next steps together.
Getting-started and monthly fees follow the agreed scope.
Discuss Enterprise Scope, timing, and support agreed before you start.Conversation volume, information updates, and support hours are agreed before you start. Taxes and fees from messaging services you use, if any, are itemized separately. See service scope.
02 / INCLUDED IN EVERY PLAN
Tools to serve customers, a shared place to work, and a person to help. Set up around the way your business works.
Help answer routine questions and understand customer needs, so your team has time for the conversations that need them most.
Can you help me choose the right product?
Of course. Is it for you or for a team? That will help me suggest a good fit.
Illustration. Replies follow your business information and guidance.Conversations, customer information, and team tasks in one place. Continue serving customers with the context already at hand.
Products, prices, stock, and FAQs give Starmy the context to answer.
One assigned person to help with information updates and support.
Record customer needs, assign an owner, and keep track of next steps.
See service activity and decide what needs to improve.
Getting started covers business knowledge, service guidance, WhatsApp & CRM setup, workflow testing, and team onboarding.
Core features are available in every plan. Numbers, users, workflows, information updates, and support follow your selected plan and agreed quotation. See service scope.
03 / SEE YOUR BUDGET
Choose a WhatsApp plan to see monthly and getting-started costs. Plan your next step as your business needs grow.
04 / GROW WITH DIRECTION
We start with today's needs, review the results, and decide which next step makes sense for your business.
Give conversations and business knowledge a clear home, so your team can find the context they need.
Improve replies, handoffs, and follow-up based on conversations we review together.
Shared service standards and decision boundaries guide your teams as responsibilities grow.
As your needs grow, plan broader service and new places to reach customers. Start when the value is clear and the services are ready.
Share what you want to improve → choose a first step → try it with your team → start and review.
The one-time fee covers business knowledge, service guidance, WhatsApp connection, and CRM setup. We test the workflow together and show your team how to use it. Monthly fees cover WhatsApp AI, the CRM, your Starmy contact, and information updates within your plan. Your subscription starts on the agreed service date; payment terms are included in your quotation.
You get one assigned Starmy contact for information updates and support. They help update products, prices, stock information, FAQs, and company details using current data you approve. Update schedules, volumes, and support hours are agreed before you start.
Starmy uses the current stock information your team provides and approves. Automatic stock updates from warehouses or marketplaces are outside the standard WhatsApp plans and need a separate discussion.
We review your conversation volume and needs before choosing a plan. Usage limits, support hours, and costs for growing needs are written in your quotation. Additional charges require your approval. Your team's access to conversations remains part of the service.
Plus suits one service workflow. Pro connects understanding customer needs with follow-up. Ultra supports several related workflows with more frequent reviews. Enterprise is for needs beyond the standard plans. We start with a plan that fits your needs and review before expanding.
Not yet. Incoming email, Tokopedia/TikTok Shop, and Shopee are planned additions. The prices on this page help you plan; timing and final costs are confirmed once the services are ready and access is approved by the relevant platforms. Email covers incoming messages; marketplaces cover store chats.
Taxes and fees from messaging services you use, if any, are separate. Additional needs such as connecting other business systems, moving large amounts of data, or expanding the service require a separate quotation. All costs are discussed before you decide.
In every plan, your team can read previous conversations and continue serving customers who need personal help or a special decision. You can also review and update how Starmy serves customers.
The terms of the 14-day getting-started guarantee are agreed before you begin. Your quotation explains what we will test together, when the testing period starts, and how results that do not meet the agreed criteria will be addressed.
Tell us how your team serves customers today. We will define what Starmy can help with, what stays with your team, and what it costs.
